Shipping policy
Shipping Policy
At Paw Hound, our goal is to provide high-quality pet products while ensuring a smooth and transparent delivery experience. To offer the best value, we ship directly from trusted suppliers to your doorstep.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Once your order is processed, it is prepared for shipment immediately.
Shipping Time
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Estimated delivery time is up to 10 business days after the order is shipped.
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Delivery times may vary slightly depending on your location, customs clearance, or seasonal demand.
Shipping Locations
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We currently ship to the United States and Canada only.
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Unfortunately, we do not ship to PO boxes or APO/FPO addresses at this time.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email.
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Tracking updates may take 24–48 hours to appear after shipment.
Delays & Exceptions
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While most orders arrive within the estimated timeframe, occasional delays may occur due to factors beyond our control.
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If your order has not arrived within the expected delivery window, please contact us and we will assist you promptly.
Customer Support
Your satisfaction is our priority.
If you have any questions about shipping or your order status, feel free to reach out to us at:
We’re always happy to help — because your dog deserves comfort without compromise.
About Paw Hound
At Paw Hound, we believe every dog deserves a place they truly feel safe, warm, and relaxed.
We design premium comfort products focused on one thing only — better rest for dogs.
From supportive cushioning to soft, calming fabrics, every detail is made to help your dog sleep deeper and feel at home.
Our products are carefully selected for quality, durability, and everyday comfort — whether your dog is resting after playtime or curling up for the night.
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