FAQs – Paw Hound

1. How long does shipping take?

Orders are delivered within up to 10 business days after shipment.

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2. When will my order be processed?

All orders are processed within 1–2 business days after confirmation.

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3. Do you ship to the United States and Canada?

Yes, we currently ship to the US and Canada.

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4. Will I receive a tracking number?

Yes. Once your order ships, you’ll receive a tracking number via email.

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5. What if my order is delayed?

While most orders arrive on time, occasional delays may happen. If your order takes longer than expected, contact us and we’ll assist you right away.

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6. What if the product arrives damaged?

If your order arrives damaged, please email us and we’ll help resolve the issue as quickly as possible.

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7. Can I return the product?

Yes, we offer a return policy for unused items in their original condition. Please contact us for assistance.

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8. Is the CozyPaw Bed suitable for all dog sizes?

Yes, it’s designed to comfortably fit small, medium, and large dogs.

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9. Can cats use the CozyPaw Bed as well?

Absolutely. Many cats love the soft, warm design too.

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10. How can I contact customer support?

You can reach us anytime at Team.pawhound@gmail.com.
Our team usually responds within 24 hours on business days.